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MoSD Signs Agreement with Taawon Foundation to Support Care Centers and Social Services

MoSD Signs Agreement with Taawon Foundation to Support Care Centers and Social Services

 

The Palestinian Ministry of Social Development afirmed the importance of partnership with civil society organizations and national associations as a fundamental pillar in supporting and sustaining care centers and social services, particularly those dedicated to persons with disabilities and the most vulnerable groups. The Ministry stressed that integration between the governmental sector and civil institutions strengthens the ability to provide high-quality and sustainable services to citizens.

Within this framework, the Palestinian Ministry of Social Development signed a partnership agreement today with Taawon Foundation to operate Al-Thuraya Center for Persons with Disabilities, which is dedicated to caring for persons with severe disabilities. This step aims to strengthen the social protection and care system in Nablus Governorate.

The agreement was signed in the presence of the Minister of Social Development, Dr. Samah Hamad; the Assistant Undersecretary for Family Care and Protection, Akram Al-Hafi; and the Director General of the General Administration for Persons with Disabilities, alongside a team from the General Administration for the Elderly, the Minister’s Advisor, and representatives of several partner associations and institutions. Directors of the ministry’s general administrations, the Director of the Directorate of Social Development in Nablus, and the staff of Al-Thuraya Center also participated virtually via video conference.

Minister Hamad praised the efforts of the ministry’s staff and Al-Thuraya Center employees, who continued working with determination and responsibility to revive and operate the center despite the challenges and difficult circumstances. She affirmed that the ministry is making intensive efforts to strengthen genuine partnerships with civil society institutions in a way that guarantees the sustainability and development of social services.

Representing Taawon Foundation, the agreement was signed by its Director General, Dr. Tareq Imtairah, in the presence of Project Coordinator Ms. Lina Masouda. Dr. Imtairah emphasized that this partnership stems from the institution’s national duty to work side by side with official and civil sectors, praising what he described as the “Palestinian blessing” of cooperation with a national governmental institution serving a group that requires specialized and sustainable care.

Hamad explained that the center aims to fill an important gap in the national care system for persons with severe disabilities, noting that Qader for Community Development Foundation will oversee the technical aspect related to providing specialized services within the center.

The Minister also affirmed that the partnership with Taawon Foundation comes within the framework of the ministry’s efforts to strengthen orphan care programs and provide social, psychological, and educational support for orphans, contributing to improving the quality of services provided to this group and enhancing opportunities for their integration and empowerment within society. She also announced that a recommendation had been submitted to the Council of Ministers to convert the center’s kitchen into “Takiyat Al-Thuraya” (Al-Thuraya Community Kitchen) to serve needy families in the Khillet Al-Iman area, while also meeting the center’s operational needs, in partnership with Al-Tadamon Charitable Society.

During the meeting, participants also reviewed the most pressing operational requirements needed to begin the center’s actual work, foremost among them the provision of a dedicated bus to transport persons with disabilities to and from the center, as this is considered an essential requirement to ensure beneficiaries’ access to services.

At the conclusion of the meeting, participants expressed their gratitude to all supporting and partner institutions, praising the role of Taawon Foundation and donors in supporting efforts to operate the center and enhance services provided to persons with severe disabilities in Nablus Governorate.

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Department of Refugee Affairs Presents Its Annual Report to the MoSD and Reaffirms the Importance of Partnership in Strengthening the Resilience of Palestinian Refugees

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Ramallah – The Ministry of Social Development today held a consultative workshop to present and discuss the draft Grievance Redress Mechanism (GRM) Manual under the Social Development Enhancement Project, implemented in partnership with the World Bank. The workshop brought together representatives of the General Union of Persons with Disabilities, the Advisory Board for the Development of Non-Governmental Organizations, and civil society organizations working in the field of human rights. The workshop forms part of the Ministry’s ongoing efforts to strengthen a more efficient and inclusive grievance redress system that enhances service quality and promotes the principles of transparency and accountability. The workshop was opened by Mr. Ashraf Al-Barghouthi, Assistant Deputy Minister for Administrative Development and Planning, who welcomed the participants and emphasized that strengthening the grievance redress system requires effective coordination and collaboration among all relevant stakeholders. He described the system as one of the key instruments for improving service quality and enhancing responsiveness to citizens' needs. He explained that the workshop aims to discuss the Grievance Redress Mechanism Manual and its procedures through a participatory approach to develop practical, confidential, transparent, and effective processes, with particular attention to sensitive complaints, including those related to gender-based violence (GBV), thereby strengthening public confidence in the grievance mechanism and improving its effectiveness. Mr. Mohammad Rashid Khaled, Head of the Complaints Unit at the Ministry of Social Development, presented an overview of the Ministry’s existing grievance redress system, including the procedures for receiving, processing, and resolving complaints. He emphasized the importance of continuously improving these procedures and expanding access channels for all population groups to ensure timely responses, high-quality complaint resolution, strengthened good governance, and improved public service delivery. For her part, Ms. Kifah Rajoub, Environmental and Social Specialist at the World Bank, presented the draft Grievance Redress Mechanism Manual, explaining that the workshop is part of a broader consultative process aimed at gathering feedback from partners and relevant stakeholders before the Manual is finalized. She noted that this process seeks to strengthen complaint intake channels and grievance handling procedures in line with international good practices. Ms. Rajoub also presented the key components of the Social Development Enhancement Project, which aims to build a more resilient social protection system capable of responding to shocks and crises by strengthening social services for poor and marginalized households, enhancing the Social Registry and Case Management System, building the capacities of Ministry staff in the directorates, and developing a flexible emergency response mechanism in collaboration with partners. The workshop further reviewed the core principles of the Grievance Redress Mechanism Manual, with particular emphasis on ensuring that complaint channels are accessible to all groups, especially women, children, persons with disabilities, and older persons, while establishing clear, fair, and transparent grievance handling procedures that reinforce integrity, accountability, and transparency in project implementation. The workshop concluded with an extensive technical discussion among participants representing various institutions and professional backgrounds. Participants reviewed the draft Manual, shared technical observations and recommendations for its improvement, and emphasized the importance of maintaining close coordination and consultation among all partners to finalize a comprehensive Grievance Redress Mechanism Manual that strengthens the effectiveness and credibility of the Ministry’s grievance redress system.

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