MoSD Launches Training Course to Strengthen Supervision Skills in Psychosocial Care Centers
As part of its efforts to develop the supervisory system and enhance performance efficiency in social care centers, the Ministry of Social Development launched a specialized training course on supervision mechanisms in partnership with the Treatment and Rehabilitation Center for Victims of Torture. Developing a structured supervision system and improving staff competencies are essential to enhancing the quality of services provided to citizens, particularly the most vulnerable groups, and to strengthening the effectiveness of social interventions amid current challenges.
Dr. Mahmoud Swailah inaugurated the specialized training course entitled “Accredited Supervision Mechanisms in Social Projects,” with the participation of employees from various departments of the Ministry of Social Development. The course aims to enhance the quality of services provided to beneficiaries and improve the efficiency of professional interventions, directly contributing to better social care for the most vulnerable groups.
Dr. Swailah stressed the importance of building a clearly defined supervision system based on integration across different levels to ensure quality implementation and the achievement of the desired impact. He affirmed that developing the professional performance of field staff constitutes the cornerstone of improving services provided to citizens.
At the opening of the training, Dr. Khalil Tannous conveyed the greetings of H.E. the Minister of Social Development, emphasizing her commitment to strengthening the capacities of field staff and the importance of having a clear supervisory framework with integrated three levels to ensure smooth workflow, accurate follow-up, and the achievement of intended results.
For his part, Dr. Salim Odeh highlighted the importance of unifying efforts and working in a team spirit, affirming that quality learning and continuous development form the foundation of any successful supervisory project. He added that clarity of roles and responsibilities enhances effective implementation in the field.
He also addressed the challenges facing social work under current conditions, shedding light on professional pressures and the complexities of the field environment, and stressing the need to develop intervention tools and strengthen supervisory skills in line with rapidly changing circumstances.
The sessions featured open discussions among participants, during which key practical challenges faced by field staff were reviewed, along with ways to improve coordination and supervision mechanisms. Practical proposals were also presented to enhance responsiveness and improve the institutional work environment.
The training covered project structuring mechanisms and the three levels of supervision—first, second, and third levels—clarifying the roles and coordination mechanisms for each. The sessions included active contributions from staff members, who raised practical questions related to daily field challenges, discussed monitoring and evaluation mechanisms, and exchanged experiences on best supervisory practices.
This course comes as part of the Ministry of Social Development’s ongoing efforts to enhance the professional competence of field staff and improve the quality of services provided to citizens—especially the most vulnerable groups—ensuring tangible positive impact and strengthening the social care system in Palestine.