Code of Ethics: Social Work
A Code of Ethics for Social Work Practice has been developed within the framework of the Social Protection Enhancement Project.
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National Social Registry and Case Management
One Nation... One Goal The National Social Registry A Strong Family is the Foundation of Sustainable Social Development
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Citizen Guide
This guide explains the tasks associated with social interventions and the various services we provide, as well as how to access them.
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Latest News
Activities and Events of the Ministry, Directorates, and Centers
A New Project to Support and Empower Adolescents in Northern West Bank through Governmental and Community Partnership
Ramallah – With an official initiative by the Ministry of Social Development, in partnership with Taawon (Welfare Association) , and with support from GOAL Global and implementation by Tamer Institute for Community Education, the Ministry launched today from its headquarters in Ramallah a new project titled "Empowering the Future: Craft and Story". The project aims to empower adolescents in the northern West Bank through life skills and psychosocial training. The initiative comes as a direct response to the difficult conditions facing northern governorates due to repeated military incursions and ongoing violence, which have left deep psychological and social impacts on adolescents. It affirms the Ministry’s commitment to providing integrated interventions that include protection, psychosocial support, and capacity building for the most affected groups. The project was launched during an official event opened by H.E. Dr. Samah Hamad, Minister of Social Development and Acting Minister of Relief Affairs, in the presence of assistant undersecretaries, senior ministry staff, Dr. Tarek Amtiré, Director General of Taawon, Ms. Raneen Qubbaj, Director General of Tamer Institute, and representatives from the two partner organizations. The project will target over 200 adolescents (ages 12–18) in the governorates of Jenin and Tulkarm, who will undergo four months of intensive training in life skills, psychosocial support, and craft production. In her speech, Dr. Hamad emphasized that this national initiative aligns with the Ministry’s vision to promote adolescent participation in development, identifying them as one of the key vulnerable groups under the Ministry’s care. She stressed that the Ministry’s role extends beyond cash transfers and includes 18 specialized services focusing on protection, care, and empowerment—especially for adolescents facing immense psychological and social challenges in the northern West Bank. Dr. Hamad also highlighted the Ministry’s continued efforts in Gaza, through the Government Emergency Operations Room, now comprising over 42 active institutions, and stressed that the project will eventually be extended to reach adolescents in Gaza as well. She explained that the project was born from field observations of the pain and hardship endured by adolescents, and stressed the need to incorporate technology, programming, and leadership into the training to equip youth with the tools needed to overcome adversity and build their futures. Dr. Tarek Amtiré expressed pride in the partnership with the Ministry, noting that the project originated from the Minister’s vision and urgent needs on the ground, and was swiftly adopted by Taawon’s Board. He described it as a first step toward broader, more impactful interventions with youth in marginalized areas, and extended thanks to GOAL Global for its strategic support. Ms. Raneen Qubbaj noted that the project aligns with Tamer Institute’s mission, which began during the First Intifada, and comes at a time when children and adolescents are being increasingly targeted. She emphasized the project’s focus on mental health and crafts as tools for recovery, and stated that Tamer has reached over 63,000 children in Gaza since the beginning of the war, through educational and cultural interventions. She called for expanding the project to Gaza without waiting for ceasefires, emphasizing the power of such initiatives to help young people shape their own narratives and identity. The “Craft and Story” project represents a strategic investment in Palestinian human capital, reinforcing that the Ministry does not wait for crises to end but rather acts to create hope amid hardship—through community-based and internationally supported partnerships, under national leadership that looks toward a resilient future.
Minister Hamad Participates in Workshop on Institutional Memory in Light of the War on Gaza
Ramallah – Acting Minister of Social Development and Minister of State for Relief Affairs, Dr. Samah Hamad, participated in a specialized workshop organized by the Ministry of Justice in Ramallah under the title: “Institutional Memory of Palestinian Public Institutions Amid the War: Post-October 2023 Assessment.” The event brought together ministers, national leaders, and international representatives to evaluate the impact of the aggression on Gaza on state records and discuss mechanisms to protect and restore lost institutional memory. In her address, Dr. Hamad stressed that the aggression on Gaza had destroyed the archives of numerous institutions, exacerbating the challenges of service delivery and tracking affected families. She noted that thousands of families were displaced or lost without documentation, posing a serious threat to the social protection system. She explained that the Ministry is actively working to update the National Social Registry, which currently includes data on 350,000 families, through joint efforts with volunteers, government bodies, and international organizations, coordinated under the emergency operations room established after the first ceasefire. She emphasized that data documentation is no longer a mere administrative task—it is now an integral part of national resilience. Dr. Hamad called for greater investment in digitalization and the integration of efforts to build a robust national registry capable of withstanding future crises. She also highlighted the role of the Government Emergency Operations Room, which was formed after the initial ceasefire and plays a central role in coordinating the humanitarian and social response in Gaza. The Ministry of Social Development leads the social protection pillar within the room, directing interventions based on real-time field data. Dr. Hamad described the operations room as an effective model for institutional collaboration, helping to ensure the fair distribution of aid, monitoring of gaps, and follow-up on the conditions of affected families—especially amid ongoing displacement and the loss of official documents. The workshop featured remarks from the Minister of Justice, the Supreme Judge, the Minister of Health, and representatives from the Quartet and the Geneva Centre for the Democratic Control of Armed Forces (DCAF). All emphasized the importance of institutional memory as a cornerstone of Palestinian state resilience, and the need to develop legal and technical frameworks to protect official records, particularly in Gaza. The event concluded with a call to develop a comprehensive national plan to safeguard institutional memory and to unify governmental, civil society, and international efforts to ensure the continuity of institutions and the protection of rights amid deliberate attempts to erase or distort the Palestinian narrative.
MoSD and PCRF Launch Humanitarian Campaign to Support Orphan Families in Northern West Bank
Ramallah – The Palestinian Ministry of Social Development, in partnership with the Palestine Children’s Relief Fund (PCRF), has launched a special humanitarian campaign targeting 538 orphan families in the northern governorates of the West Bank. This initiative, implemented through the ministry’s directorates and orphan caseworkers, reflects a spirit of generosity and aims to strengthen social protection for the most vulnerable groups. Food parcels and humanitarian assistance were distributed across the governorates of Ramallah and Al-Bireh, Nablus, Tulkarem, Hebron, Bethlehem, Qalqilya, Salfit, Jenin, Tubas, Jericho, and Jerusalem, following a well-structured plan to ensure equitable and dignified access for the most in-need families. Each directorate played a vital role in coordinating directly with families to deliver aid quickly and with great care and respect. The Ramallah and Al-Bireh Directorate noted that this support targeted families living in difficult economic conditions, especially in marginalized areas. The Nablus Directorate emphasized that the initiative helps strengthen the resilience and stability of families amid worsening living conditions. In Hebron, social workers helped identify the most vulnerable families to ensure the aid reached those most in need. In Tulkarem, Qalqilya, and Jenin, the partnership with PCRF emerged as a model of effective collaboration between civil society and official institutions, showcasing the success of integrated humanitarian efforts. The Bethlehem Directorate stressed the importance of repeating such campaigns regularly to help families cope with ongoing economic challenges, while the Jericho Directorate highlighted how the initiative significantly eased the financial burdens on families, especially amid rising prices. Expressing gratitude, Minister of Social Development Dr. Samah Hamad praised the generous support of PCRF, affirming that the synergy between governmental and non-governmental institutions is the key to ensuring that assistance reaches those most in need—especially orphans. The Palestine Children’s Relief Fund reaffirmed its ongoing commitment to humanitarian work, pledging continued support for orphaned children, those with disabilities, and those who are ill, through strategic partnerships with local institutions. The organization aims to maximize the impact of its initiatives, promote social justice, and nurture hope for a brighter future.
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